Shipping Policy

Thank you for shopping at Kane and Ruby! We strive to ensure that your orders are processed and shipped promptly to provide you with the best shopping experience possible. Please review the following Shipping Policy to understand how shipping works at Kane and Ruby:

  1. Order Processing Time:

    • Orders are typically processed within 1-3 business days after they are placed. During peak seasons or sales events, processing times may be slightly longer, but we do our best to ship orders out as quickly as possible.

  2. Shipping Methods:

    • We offer several shipping options to accommodate your needs, including standard shipping, expedited shipping, and international shipping (if available).
    • Shipping methods may vary depending on your location and the items in your order.

  3. Shipping Rates:

    • Shipping rates are calculated based on the weight of your order, your location, and the selected shipping method.
    • Free shipping may be available for orders that meet certain criteria, such as a minimum order total or specific promotional offers.

  4. Delivery Time:

    • Delivery times vary depending on your location, selected shipping method, and carrier delays.
    • Standard shipping typically takes between 3-7 business days for domestic orders, while international shipping may take longer.
    • Expedited shipping options are available for faster delivery times.

  5. Order Tracking:

    • Once your order has been shipped, you will receive a confirmation email with tracking information.
    • You can track the status of your order by entering the provided tracking number on our website or the carrier's website.

  6. Shipping Restrictions:

    • We currently ship to select countries and regions. Please check our website for a list of available shipping destinations.
    • Some items may be subject to international shipping restrictions or additional customs fees and duties.

  7. Shipping Updates:

    • In the event of any delays or issues with your order, we will promptly notify you via email or phone contact provided during checkout.
    • We work diligently to resolve any shipping issues and ensure that your order arrives in a timely manner.

  8. Contact Us:

    • If you have any questions or concerns about your order or our Shipping Policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction with every purchase.

Thank you for choosing Kane and Ruby for your online shopping needs. We appreciate your business and look forward to serving you again in the future!