Important Information

We do not accept returns, exchanges or cancelations.

All prices/ flash sales are subject to change without notice . We do not offer any price adjustments unless your order was placed within 24 hours of the price change.

Once your order leaves our hands we are no longer responsible for any delays, damages or lost packages. Any claims regarding lost or damaged packages must be filed by customer via the official shipping carriers website.

Please be sure to check your package as soon as possible for any damages or errors, as we only allow 3 days after delivery to report any issues due to inventory purposes.

Please be sure to contact us via email at shopkaneandruby@gmail.com regarding any order questions or issues . Please allow 1-3 business days for a response from our team.